ITEM offers several
ways that you can order and pay for your products:
Use Western Union or another online payment service
provider. Online payments should be directed to firstname.lastname@example.org.
Execute a direct wire
transfer of funds from your account to ITEM's. To
determine the total amount of your order, please contact ITEM for an
invoice. A bank
processing fee will apply. Request that your bank transfer the appropriate
funds in US dollars for credit to ITEM's account. ITEM's
account details are available upon request.
Call ITEM at (717) 571-8467 and either: 1) Talk to a live representative and
specify the products you would like to order and your credit card
information, or 2) Leave a message on ITEM's voice mail service (if a
live representative is not available), specifying the desired
products, your mailing address, telephone number, email address,
preferred shipping method, and credit card information. ITEM will compute the total
price of your products, including shipping & handling costs for the
preferred method of shipment you specify, and email or telephone you to
confirm the order prior to completing the transaction (except in those
cases where ITEM's representative is able to provide this information
for you over the phone). Please be sure to indicate your email
address and telephone number so we can contact you.
Mail your order along with a money order, personal
check, business check or international bank draft
to ITEM's US office at: ITEM, Order Processing Department, 2017 Braeburn
Drive, Mechanicsburg, PA 17055, USA. Click here to access the
Order Form. Be sure to include your email address,
telephone number, mailing address, and preferred method of shipment
(Priority, Express, etc.).
ITEM ships exclusively through the US Postal Service unless you notify us
otherwise. We generally make two to three trips to the post office
per week. Please allow up to three business days for ITEM to
process and package your order for shipment (however, in most cases ITEM
can fulfill your order in one to two days).
If you would like ITEM to
ship your products using a courier other than the US Postal Service
(e.g., DHL, FedEx, etc.), you must notify ITEM before placing your order
so we can calculate the total cost of the order.