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Contact ITEM

At ITEM, we take great pride in offering excellent customer service and technical support.  If you are interested in any of ITEM's products or services, we ask that you thoroughly review the information presented on our website, and if you have any questions after reviewing this material, either email your questions or requests for additional information to or call ITEM at (717) 571-8467.

Customers in South America may wish to contact ITEM's Director of South American Operations, Pablo Simeone.

Technical Support

At ITEM, free lifetime technical support is offered for all of our products.  If you ever require technical assistance, please Email ( or call us ((717) 571-8467).  We will respond to your Email or voice mail messages typically within a few hours of receipt.  If you have the RFI™ Aura & Brain Imaging System or are considering enrollment in the Professional Development Series (PDS) in Energy Medicine, we also encourage you to review the Frequently Asked Questions (FAQ) pages for these systems and programs.



If you are currently a Licensed RFI™ Investigator, you may want to check the RFI™ Updates website for updates to the software and technical manual, accessories, and advertising materials.  If you have lost or forgotten your user name or password, please Email us.

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Copyright © 1998-2016 Innovation Technologies and Energy Medicine (ITEM).  All International Rights Reserved.  Reproduction of these materials in part or in whole, on printed or electronic media, is strictly prohibited without prior written permission from ITEM, with the sole exception of printing for personal use.