At ITEM, we take great pride in offering excellent customer service and technical support. We offer a variety of ways for existing and potential customers to obtain the information they want.
If you are interested in any of ITEM’s products or services, we ask that you thoroughly review the information presented on our website, and if you have any questions after reviewing this material, either:
At ITEM, free lifetime technical support is offered for all of our products. If you ever require technical assistance, please Email or call us . We will respond to your Email or voice mail messages typically within one day of receipt. If you have the Resonant Field Imaging™ (RFI™) Aura & Brain Imaging System, Brain Optimization & Synchronization System™ (BOSS™), or any of the Nevoton® magnet therapy products, or are considering enrollment in the Professional Development Series (PDS) in Energy Medicine, we also encourage you to review the Frequently Asked Questions (FAQ) documents for these products and programs.
BOSS™ FAQ (coming soon)
If you are currently a Licensed RFI™ Investigator, you may want to check the RFI™ Update website for updates to the software and technical manual, accessories, and advertising materials. If you have lost or forgotten your user name or password, please Email us. If you are interested in receiving in-person training for your RFI™ system, please refer to the training schedule offered by DayBreak Wellness, Inc.
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